

“One missed call can be a lost customer. Zavo paid for itself within the first week.”
The interruptions and dropped messages that quietly cost you time — and how Zavo handles each one.
Mid-call, it works out who's calling and why, looks them up in your contacts, then routes the important ones to you and handles the rest — instead of leaving you a pile of messages to dig through.
Contacts · known client
Email notifying Sarah has been sentBooks appointments, updates your CRM, sends emails, creates tickets, and works across the tools your business already uses.















Call a live Zavo secretary and hear exactly what your callers will. Ask it anything or leave a message, and see how it screens, routes, and only puts the calls that matter through to you.
Pick a voice and greeting, then grab a Zavo number or forward your existing line. You're live in a few clicks.
Tell it who to put through, who to take a message from, and what to block — plus your contacts and hours.
Your agent answers every call, screens it, routes the urgent ones to you, and sends detailed messages for the rest.
“We used to miss calls when we were out on jobs. Since switching to Zavo, every customer gets an answer straight away and we've picked up work we would've otherwise missed.”
“Most of our enquiries come by phone. If we're busy on-site, calls get missed. Zavo handles them for us and the extra jobs easily cover the monthly cost.”
“Patients often call outside normal hours. Zavo books appointments, answers common questions and makes sure we're not losing enquiries overnight.”
“January is always chaotic for us. Zavo helped us manage incoming calls without hiring another receptionist and clients have responded really well to it.”
“We were constantly missing calls while treating clients. Zavo now answers every enquiry, books consultations and gives us one less thing to worry about.”
“I was sceptical at first, but customers genuinely thought they were speaking to someone from the office. It's now answering calls we would've lost before.”
Based on a typical owner or small team losing hours a week to calls that didn't need them. Your numbers scale with your call volume.
Stop dropping everything for calls that don't need you. Zavo screens the noise, routes what's urgent, and hands you clean messages for the rest.
You set the rules. Tell Zavo who's a VIP, which topics are urgent, and what to screen out — it follows your instructions, putting the right callers straight through while taking messages from the rest.
Yes. It recognises sales pitches, robocalls, and spam and handles them for you, so they never interrupt your day. You can review whatever it filtered any time.
Instantly. Every message arrives by SMS or email — or into your inbox or CRM — with the caller's name, number, and the full reason for their call, so you can act without ringing back blind.
Absolutely. For the callers or topics you've marked urgent, it warm-transfers straight to the right person with context — and falls back to a message if no one's available.
Yes — 24/7, including nights and weekends. The calls that used to hit voicemail get screened, answered, and turned into clean messages waiting for you.