“One missed call can be a lost customer. Zavo paid for itself within the first week.”
Dr Sarah Mitchell
Practice Owner, Riverside Medical
AI voice agent for customer support
Support staff that
never clock out.
Your AI support team answers every call, triages issues, and resolves common questions instantly — so customers never wait on hold and your people only handle what truly needs a human.
Trusted by 2,500+ businesses
Incoming call
“Can I book for Saturday?”
Zavo answers & books it in
Confirmation sent
to the caller
CRM updated
contact logged
Current solution vs Zavo AI
Everything a support line gets wrong, Zavo fixes.
The gaps that quietly cost you customers every day — and how Zavo closes each one.
Without Zavo
- Calls go unanswered
- Customers stuck on hold
- Closed nights & weekends
- Hard to train staff
- Expensive to staff & scale
With Zavo AI
- Every call answered in 2 seconds
- Zero hold time, unlimited calls at once
- Always on, 24/7/365
- Knows everything about your business
- A full support desk from £95/mo excl. VAT
Proactive
Your agent is proactive. It doesn’t just answer — it gets things done.
Mid-call, it searches the web, reads your website and help docs, and calls the right tools to find a real answer — then acts on it, instead of putting anyone on hold.
- Searches the internetLooks up anything it doesn't already know — live, on the call.
- Reads your website & docsPulls answers straight from your own content and policies.
- Uses your toolsChecks orders, books, and updates your CRM in real time.
“Are you open over the bank holiday weekend? I'd love a cut & colour with Mia.”
Searching & calling toolsLive
yoursalon.com / opening hours
Mia's calendar · Saturday
Client record · Sarah“We're open 9–5 Saturday, but closed Monday for the bank holiday. Mia has 2pm free — shall I book you in for a cut & colour?”
Slot held · Sat 2pm
Integrations
Your AI agent reads and uses your business tools.
Books appointments, updates your CRM, sends emails, creates tickets, and works across the tools your business already uses.
1,000+
Native integrations
CRMs, calendars, POS, helpdesks — already wired.
Custom
Built for you
Have a legacy system? We'll build the integration.
Try it yourself
Hear how your support calls get handled.
Call a live Zavo support agent and hear exactly what your customers will. Ask a question or raise an issue, and see how it triages and resolves on the spot — no hold music, no queue.
Talk to your future AI support agent
- Answers questions instantly
- Triages and resolves issues
- Escalates only what needs a human
- Available 24/7
Get started
Your support agent, live in 5 minutes.
No code, no consultants, no learning curve.
Book a demo01
Create your support agent
Pick a voice and greeting, then grab a Zavo number or forward your existing support line. You're live in a few clicks.
Setup
Phone number
🇬🇧+44 7564 823 823Available
Voice
SarahBritish · Female
MarieAmerican · Female
JamesBritish · Male
02
Teach it your business
Point it at your help docs, FAQs, and policies — Zavo reads them all and learns to answer like your best rep.
Knowledge base
Service menu & pricesTrained
Cancellation policyTrained
Booking FAQsTrained
yoursalon.comTrained
03
It answers, resolves & escalates
Your agent picks up every call, resolves the common questions instantly, and routes anything complex to your team with full context.
Calls handled
Opening hoursResolved
Reschedule bookingResolved
Pricing for highlightsResolved
Complaint — refundEscalated
Trusted by 2,500+ businesses
How businesses like yours are turning missed calls into revenue.
“We used to miss calls when we were out on jobs. Since switching to Zavo, every customer gets an answer straight away and we've picked up work we would've otherwise missed.”
Daniel Brooks
Owner, Brooks Plumbing & Heating Ltd
“Most of our enquiries come by phone. If we're busy on-site, calls get missed. Zavo handles them for us and the extra jobs easily cover the monthly cost.”
Marcus Williams
Managing Director, MW Electrical Services
“Patients often call outside normal hours. Zavo books appointments, answers common questions and makes sure we're not losing enquiries overnight.”
David Turner
Practice Manager, Riverside Dental Care
“January is always chaotic for us. Zavo helped us manage incoming calls without hiring another receptionist and clients have responded really well to it.”
Arjun Patel
Director, Patel & Co Accountants
“We were constantly missing calls while treating clients. Zavo now answers every enquiry, books consultations and gives us one less thing to worry about.”
Sarah Mitchell
Owner, Mitchell Aesthetics Clinic
“I was sceptical at first, but customers genuinely thought they were speaking to someone from the office. It's now answering calls we would've lost before.”
Tom Richardson
Owner, Richardson Roofing & Building
Expected ROI
Here's what you can expect
Based on offloading the repetitive call volume of one full-time support agent. The savings scale with your team — ten agents, roughly ten times the impact.
22 hrs
saved per agent / week
£2,400
saved per agent / month
100%
of calls answered 24/7
2 sec
average pickup
Your estimated bottom line
~£28,800 a year, per agent+ 1,100 hours back
That's the impact of a single seat — multiply it across your whole team. Fewer missed calls, no overtime, and people focused on the customers who need them most.
FAQ
Frequently asked questions, answered honestly.
Yes — Zavo answers an unlimited number of calls at the same time, so a lunch rush or a Monday-morning spike never turns into a hold queue. Every caller is picked up in about two seconds, no matter how many ring at once.
The repetitive majority of calls — opening hours, pricing, directions, booking and rescheduling, order or appointment status, and anything covered in your website or help docs. It resolves those instantly, so your team only sees the calls that genuinely need a person.
You set the rules. The AI can warm-transfer to a teammate, take a detailed message, or send it to your inbox by email or SMS — always with a full summary of the conversation, so whoever picks up knows exactly what's going on.
Point it at your website, help docs, and policies and it reads everything, so it answers like your best-trained staff member. Update a price or a policy and it uses the new information straight away — no retraining required.
Your agent is only ever trained on your own information — your website, docs, and policies. It will never make things up or hallucinate. If a question falls outside what you've taught it, it simply says so rather than guessing, so it only ever tells callers what you've told it to say.
Always. Zavo works 24/7/365 — including the after-hours and weekend calls that usually go to voicemail. Around a third of customer calls come in outside normal hours, and Zavo captures every one of them.