“One missed call can be a lost customer. Zavo paid for itself within the first week.”
Dr Sarah Mitchell
Practice Owner, Riverside Medical
Pricing
Never miss another customer call
Up and running in 5 minutes
Every missed call is a potential customer choosing someone else. Most businesses recover the cost with a single booking.
Plans
Starter
Suitable for 1–20 calls/day
£95/ month
Start nowIncluded
- 1,000 minutes£0.15 per additional
- 1 phone number£5/mo per additional
- Assistants
- 1 user
- 10-minute self-serve setup
Features
- 20+ voices
- 25+ languages
- 24/7 call answering
- Lead capture
- Appointment booking
- Call routing
- 2 tool integrations
Popular
Growth
Suitable for 20–100 calls/day
£275/ month
Start nowIncluded
- 3,000 minutes£0.11 per additional
- 3 phone numbers£3/mo per additional
- Assistants
- Users
- 10-minute self-serve setup
Features
- Everything inStarter
- Connect your number
- 5 tool integrations
Scale
Suitable from 100 calls/day
£475/ month
Start nowIncluded
- 6,000 minutes£0.09 per additional
- Custom phone numbers
- Assistants
- Users
- 10-minute self-serve setup
Features
- Everything inGrowth
- Custom voice
- Zero Data Retention
- Custom integrations
Prices shown in GBP. Your billing currency is confirmed from your country at checkout.
Prices excl. VAT
Looking for a custom plan?
Talk to an expert — we'll size up your call volume and tailor a plan around how your business actually runs.
On every plan
Included as standard
30-day money-back guarantee
Try Zavo risk-free. If it's not the right fit in the first 30 days, we refund every penny.
24/7 support
Real humans on call around the clock. Chat, email, or phone — whenever you need us.
Expert setup help
Our team walks you through setup, voice tuning, and your first call flows — at no extra cost.
Trusted by 2,500+ businesses
How businesses like yours are turning missed calls into revenue.
“We used to miss calls when we were out on jobs. Since switching to Zavo, every customer gets an answer straight away and we've picked up work we would've otherwise missed.”
Daniel Brooks
Owner, Brooks Plumbing & Heating Ltd
“Most of our enquiries come by phone. If we're busy on-site, calls get missed. Zavo handles them for us and the extra jobs easily cover the monthly cost.”
Marcus Williams
Managing Director, MW Electrical Services
“Patients often call outside normal hours. Zavo books appointments, answers common questions and makes sure we're not losing enquiries overnight.”
David Turner
Practice Manager, Riverside Dental Care
“January is always chaotic for us. Zavo helped us manage incoming calls without hiring another receptionist and clients have responded really well to it.”
Arjun Patel
Director, Patel & Co Accountants
“We were constantly missing calls while treating clients. Zavo now answers every enquiry, books consultations and gives us one less thing to worry about.”
Sarah Mitchell
Owner, Mitchell Aesthetics Clinic
“I was sceptical at first, but customers genuinely thought they were speaking to someone from the office. It's now answering calls we would've lost before.”
Tom Richardson
Owner, Richardson Roofing & Building
Compare
Compare every plan
Everything you get on each plan, side by side.
Prices shown in GBP. Your billing currency is confirmed from your country at checkout.
Prices excl. VAT
£275 / month
Start now| Feature | Starter£95 / monthStart now | Growth£275 / monthStart now | Scale£475 / monthStart now |
|---|---|---|---|
| Minutes per monthTotal talk-time included in your plan each month. | 3,000 | ||
| Extra minute pricePer-minute cost once you've used your monthly allowance. | £0.11 | ||
| Phone numbers includedInbound numbers we provision for you on signup. | 3 | ||
| Extra phone numberMonthly cost for each additional phone number. | £3 / mo | ||
| Connect your numberBring your own phone number from another provider — keep your existing line. | |||
| Users (seats)Team members who can log in and manage your AI agents. | |||
| Assistants you can buildNumber of distinct AI agents you can run — different voices, scripts, or languages. | |||
| VoicesPre-built voice library — pick a voice for each assistant. | 20+ | ||
| LanguagesLanguages your AI can natively understand and speak fluently. | 25+ | ||
| Custom voiceClone a specific voice — yours or anyone you have the rights to use. | Available | ||
| Tool integrations includedConnect Zavo to your CRM, calendar, scheduling tool, helpdesk, and more. | 5 | ||
| Extra integrationMonthly cost for each extra integration on Starter and Growth. Scale includes unlimited integrations. | £2 / mo | ||
| Self-learning knowledge baseThe AI gets smarter with every call — new answers feed back into its knowledge. | |||
| Built-in schedulerBooks, reschedules, and cancels appointments straight into your calendar. | |||
| Internet searchLets the AI look things up online during a call. | |||
| Background audio atmosphereSubtle ambient sound — office, café, clinic — so calls feel natural. | |||
| Industry-specific terminologyTrain the AI on your jargon — medical, legal, trades, anything specific. | |||
| Pull info from your websiteWe crawl your site so the AI already knows your services, hours, and FAQs. | |||
| Accurate information processingGuardrails so the AI sticks to verified facts and avoids making things up. | |||
| Adjust creativitySlide between strictly-scripted and more conversational responses. | |||
| Adjust speech rateTune how fast or slow the AI speaks. | |||
| Adjust sensitivityHow quickly the AI assumes the caller has finished speaking before replying. | |||
| Don't interrupt welcome messageCaller can't talk over the greeting — useful for legal disclaimers. | |||
| Send keypad (DTMF) codesThe AI can press menu buttons when calling other automated phone systems. | |||
| Call forwardingPass the call to a human teammate or another number when needed. | |||
| Auto-delete call recordingsRecordings are wiped automatically on a schedule you set. | |||
| Free audio testingTest the AI in-app without using any of your monthly minutes. | |||
| Call recordingStore and replay full call audio in your dashboard. | |||
| Prompt templatesPre-built scripts to jump-start common scenarios — restaurants, clinics, trades, etc. | |||
| Advanced promptingWrite detailed system prompts and branching call logic. | |||
| Easy modeGuided setup — pick from options instead of writing prompts yourself. | |||
| Onboarding academyOn-demand training videos and guides for your whole team. | |||
| Community accessPrivate community with other Zavo customers — share templates and tips. | |||
| Single sign-on (SSO)Log in with your company identity provider — Okta, Google Workspace, Azure AD. | |||
| Dedicated account managerA named contact who knows your account, your industry, and your goals. | |||
| Custom SLANegotiated uptime guarantees and response-time commitments. | |||
| Custom contractTailored MSA, DPA, and security terms to fit your procurement requirements. | |||
| SupportHow you can reach our team when you need help. | Priority | ||
FAQ
Pricing questions, answered simply.
Only live talk-time counts — ringing and hold time are free. If you exceed your monthly bundle, calls keep flowing and we bill a per-minute overage rate: £0.15 on Starter, £0.11 on Growth, £0.09 on Scale. If you're regularly running over, upgrading is usually cheaper than paying overages.
Yes — no contracts, no penalties. Upgrades kick in immediately and are prorated for the rest of your billing period. Downgrades and cancellations take effect at the start of your next cycle. Annual customers get a refund for full unused months.
We don't run a free trial, but every plan comes with a 30-day money-back guarantee. Try Zavo risk-free for a month — if it's not the right fit, we refund every penny, no questions asked.
Starter is for solo operators or small teams handling 1–20 calls a day. Growth adds more integrations, unlimited users, and the ability to connect your own phone number. Scale is for high-volume teams that need custom voices, SSO, a dedicated account manager, custom SLA, and tailored contracts.
No setup fees on any plan — expert onboarding is included. Starter includes 2 tool integrations and 1 user (extra integrations £5/mo). Growth includes 5 integrations (£2/mo per extra) and unlimited users; Scale includes unlimited integrations and users.