“One missed call can be a lost customer. Zavo paid for itself within the first week.”
Dr Sarah Mitchell
Practice Owner, Riverside Medical
Voice AI for auto shops
You're fixing cars.
The phone keeps ringing.
Your AI service desk books repairs, answers questions, and captures every customer enquiry while your team stays in the workshop.
Trusted by 2,500+ businesses
Your phone line vs Zavo AI
Everything a service line gets wrong, Zavo fixes.
The gaps that quietly cost you jobs and leave bays empty — and how Zavo closes each one.
Without Zavo
- The phone rings while you're on a job
- Bookings lost to voicemail
- After-hours calls go unanswered
- Quote & price questions eat your time
- Techs pulled off the ramp to answer
With Zavo AI
- Every call answered in seconds
- Jobs booked straight into your diary
- Takes bookings 24/7
- Quotes, prices & turnaround answered instantly
- Your team stays on the cars
What it does
Take your customer experience to the next level.
Your AI service desk handles the calls that fill your day — answering, booking jobs in, recognising regulars, and knowing when to hand a call straight to your team.
Live callAnswering
Inbound call
+44 7421 891 304
Answered by Zavo
Picked up in 2 seconds
Answers every call
Picks up instantly, 24/7 — even when your team's under a car or out on a recovery. Every customer reaches a helpful voice instead of voicemail.
Workshop diaryBooked
8:009:3011:001:002:304:00
MOT & service · 11:00am
Booked into Bay 2
Books in repairs & services
Books MOTs, services, and repairs straight into your diary, reading live bay and tech availability so it only ever offers slots you can actually take.
TBRecognised
Tom Bradley
Customer since 2021 · 6 jobs
VehicleGolf GTI · 2019
RegLV19 ABC
Last inBrakes · Jan
Recognises returning customers
Knows your regulars and their vehicle — make, model, reg, and service history — so every call feels personal from the first hello.
Knows your pricing
MOT£40
Full service£180
Front brakesfrom £160
Quotes jobs & answers questions
Gives ballpark quotes for common jobs and answers questions on pricing, hours, and turnaround — without pulling a tech off the ramp.
Breakdown
“Broken down on the A40 — need recovery”
Routed to recovery
Transferring to Jake
Routes urgent & breakdown calls
Spots a breakdown or urgent recovery and routes the caller straight to the right person on your team, instead of leaving them on hold.
Customer follow-upAutomated
TB
Tom Bradley
Golf GTI · MOT & service
Car ready · collection
Reminder scheduled
Next service due
Follows up when the car's ready
Calls or texts customers when the job's done, confirms collection, and follows up for the next service — exactly to your requirements.
Benefits
How Zavo AI helps your shop.
Relieves your team
Takes the constant ringing off your service desk so your techs and advisors can focus on the cars, not the phone.
Fills your diary
Captures every booking call — including the ones that used to ring out while you're on a job — so bays don't sit empty.
Always available
Your shop is reachable 24/7 — after close, on weekends, and mid-job. Customers always get through and book.
No waiting on hold
Every caller is answered in seconds. No hold music, no queues, no customers giving up and calling the garage down the road.
Relieves your team
Takes the constant ringing off your service desk so your techs and advisors can focus on the cars, not the phone.
Fills your diary
Captures every booking call — including the ones that used to ring out while you're on a job — so bays don't sit empty.
Always available
Your shop is reachable 24/7 — after close, on weekends, and mid-job. Customers always get through and book.
No waiting on hold
Every caller is answered in seconds. No hold music, no queues, no customers giving up and calling the garage down the road.
Higher customer satisfaction
Clear, instant, accurate answers on every call leave customers confident before they even drop the car off.
Every call saved & transcribed
Nothing slips through the cracks. Review the transcript of any call to see what was said and keep improving.
Fewer no-shows
Automatic confirmations and reminders keep your bays full and protect your busiest days.
Never miss a job
The calls that used to hit voicemail get answered and booked — so you never lose work to a missed call.
Higher customer satisfaction
Clear, instant, accurate answers on every call leave customers confident before they even drop the car off.
Every call saved & transcribed
Nothing slips through the cracks. Review the transcript of any call to see what was said and keep improving.
Fewer no-shows
Automatic confirmations and reminders keep your bays full and protect your busiest days.
Never miss a job
The calls that used to hit voicemail get answered and booked — so you never lose work to a missed call.
Trusted by 2,500+ businesses
How businesses like yours are turning missed calls into revenue.
“We used to miss calls when we were out on jobs. Since switching to Zavo, every customer gets an answer straight away and we've picked up work we would've otherwise missed.”
Daniel Brooks
Owner, Brooks Plumbing & Heating Ltd
“Most of our enquiries come by phone. If we're busy on-site, calls get missed. Zavo handles them for us and the extra jobs easily cover the monthly cost.”
Marcus Williams
Managing Director, MW Electrical Services
“Patients often call outside normal hours. Zavo books appointments, answers common questions and makes sure we're not losing enquiries overnight.”
David Turner
Practice Manager, Riverside Dental Care
“January is always chaotic for us. Zavo helped us manage incoming calls without hiring another receptionist and clients have responded really well to it.”
Arjun Patel
Director, Patel & Co Accountants
“We were constantly missing calls while treating clients. Zavo now answers every enquiry, books consultations and gives us one less thing to worry about.”
Sarah Mitchell
Owner, Mitchell Aesthetics Clinic
“I was sceptical at first, but customers genuinely thought they were speaking to someone from the office. It's now answering calls we would've lost before.”
Tom Richardson
Owner, Richardson Roofing & Building
Expected ROI
Here's what you can expect
Based on a typical shop losing a handful of jobs a week to missed and after-hours calls, plus the no-shows that leave bays empty. Your numbers scale with your job volume.
32%
more jobs booked
40%
fewer no-shows
20 hrs
off the phones / week
100%
of calls answered 24/7
Your estimated bottom line
~£5,000 in recovered jobs a month+ 20 hours off the phones
Around 30 missed and after-hours calls a month, booked instead of lost — plus the no-shows your reminders save. At a £180 average job, that's roughly £5,000 in work you're currently leaving on the table, and a team that stays on the ramp.
Integrations
Integrates with your garage software and all other business tools.
Books appointments, updates your CRM, sends emails, creates tickets, and works across the tools your business already uses.
Your garage software
Connected & ready
We integrate with your garage management and booking system, so your AI service desk has everything ready to go.
Custom
Built for you
Use an in-house or niche garage system? We'll build the integration for you.
Try it yourself
Hear how your shop sounds with AI.
Call a live Zavo service desk and hear exactly what your customers will. Book an MOT, ask for a quote, and see how it handles real calls while your team stays on the cars, not the phone.
Talk to your future AI service desk
- Books MOTs, services & repairs
- Quotes jobs over the phone
- Writes straight into your diary
- Available 24/7
Built for non-technical users
Up and running in 5 minutes.
No code, no consultants, no learning curve.
Get started now01
Create your AI agent
Pick a voice, language, and welcome message. Grab a Zavo number or forward your existing line. Live in a few clicks.
Setup
Phone number
🇬🇧+44 7564 823 823Available
Voice
SarahBritish · Female
MarieAmerican · Female
JamesBritish · Male
02Google CalendarConnectedHubSpotConnectedGmailConnectedSlackZapier
Connect your tools
Plug into the tools you already use — calendar, CRM, email, and 1000+ more apps.
Integrations
Google CalendarConnectedHubSpotConnectedGmailConnectedSlackZapier03
AI takes your calls
Your AI picks up every call and uses your business tools just like a person — updates the CRM, sends emails, books meetings.
Live call
Inbound call
+44 7421 891 304
Added to CRM
HubSpot · Sarah Chen
Email sent
Booking confirmation
Are you looking for a turnkey solution?
Let's build it for you — tell us what your shop needs and we'll set it up end to end.
Security & payments
Secure with every booking, payments and customer data protected.
Secure deposits & card handling
When you take a deposit or card to hold a slot or order parts, it's handled to PCI DSS standards — never stored in the clear.
PCI DSSTokenised paymentsSOC 2 Type IIEncrypted calls
Customer data, protected
Conversations are encrypted and access-controlled, and the agent only ever shares what you've configured it to.
Encrypted at restGDPRAccess controlsNo data resale
More from Zavo
Go beyond the service desk at your shop.
Appointments
Books, reschedules, and confirms — and answers any question customers ask.
Customer Success
Calls customers after service to check in, capture feedback, and flag anything that needs follow-up.
Lead Qualification
Picks up inbound leads, asks the right questions, and captures the details your sales team needs.
Have another idea?
Build it in 10 minutes — no code required.
FAQ
Frequently asked questions, answered honestly.
Yes — it connects to your garage management or booking system and writes jobs in directly, reading live bay and tech availability so it only ever offers slots you can actually take. No double-bookings, no manual entry.
It can give ballpark quotes for common jobs based on the rules you set — MOTs, services, brakes, tyres — capture the vehicle details, and route anything complex straight to the right person.
You set the rules. The agent recognises a breakdown or urgent recovery and warm-transfers the caller straight to your team with full context, so nobody urgent is left on hold.
Yes — it recognises returning customers and pulls up their vehicle and service history, so the call is personal and your advisor has the context before they pick up.
It sends confirmations and reminders automatically by SMS or email, and can take a deposit to hold the slot. Most shops see a clear drop in no-shows within the first few weeks.
Always — 24/7, including nights, weekends, and the middle of a job. The calls that used to hit voicemail get answered and booked, so you never lose work.