

“One missed call can be a lost customer. Zavo paid for itself within the first week.”
The fixture tables and fight-night groups buried under a big-game rush — and how Zavo books each one.
Your AI host handles the calls a big-game crowd buries — answering before kick-off, reserving tables for the fixture, saying what's on which screen, and passing the fight-night groups to you.
Picks up in seconds in the hour before a big game, when the phone rings off the hook and every member of staff is flat out behind the bar. Fans reach a clear voice instead of a busy tone, so the tables get booked instead of lost.
Reads your booking system and reserves tables and booths for a specific match — near the big screen, in the fan zone, wherever they want to watch — offering only what you've genuinely got, so a sell-out fixture fills cleanly without double-booking the best seats.
Trained on your fixture list — which match is on, which screen it's on, kick-off times, and whether the sound's on — so the questions that ring all day get an instant, accurate answer without anyone leaving the bar mid-rush.
When a group rings about a title fight, a cup final, or a tournament night, it takes the numbers, the bout or fixture, and where they want to sit — so the pay-per-view nights that pack the place out land as proper leads, not a shout across a noisy bar.
Spots a booking worth a manager's eye — a cup-final reserved area, a 25-strong work group, a sponsor's box — and puts it straight through with the details attached, so the bookings that sell out a fixture never sit unanswered on voicemail.
Texts a confirmation the moment a table's reserved, sends a reminder before kick-off, and takes a deposit by secure link for the biggest fixtures — so prime tables are held by real commitments and a no-show doesn't leave the best spot empty for the final.
Reserves tables for a specific match around the clock, so a derby or a final sells out in advance instead of leaving prime screen-side seats empty because nobody answered the phone.
Captures the pay-per-view and cup-final group bookings that pack the place out, with the numbers and the fixture attached, so your biggest nights land with you rather than ringing out.
Takes a deposit by secure link for the biggest games, so the best seats in the house are held on a real commitment and don't flake an hour before kick-off.
Handles the constant 'are you showing the match?' calls instantly — the fixture, the screen, the kick-off — so a quick question becomes a booking rather than a dropped call.
Your team stays pulling pints and running food during the match instead of breaking off to answer, so the bar keeps moving when the place is rammed.
Takes reservations days before a fixture, when fans are planning where to watch, so you lock in the crowd well before the bigger venues do.
The fans who ring at peak or long after closing are answered and booked, so a heaving match day never quietly sends a ten-person group to the bar down the road.
Takes food orders and platter requests with the table, so groups settling in for ninety minutes spend on more than drinks and the kitchen knows what's coming.
“We used to miss calls when we were out on jobs. Since switching to Zavo, every customer gets an answer straight away and we've picked up work we would've otherwise missed.”
“Most of our enquiries come by phone. If we're busy on-site, calls get missed. Zavo handles them for us and the extra jobs easily cover the monthly cost.”
“Patients often call outside normal hours. Zavo books appointments, answers common questions and makes sure we're not losing enquiries overnight.”
“January is always chaotic for us. Zavo helped us manage incoming calls without hiring another receptionist and clients have responded really well to it.”
“We were constantly missing calls while treating clients. Zavo now answers every enquiry, books consultations and gives us one less thing to worry about.”
“I was sceptical at first, but customers genuinely thought they were speaking to someone from the office. It's now answering calls we would've lost before.”
Based on a typical fixture-led sports bar losing big-game tables and group bookings to a phone nobody can reach on match day. Your numbers move with your fixtures, your screens, and how much group trade you do.
The fixture tables, fight-night groups, and what's-on calls a single phone would have dropped on a busy match day, booked in instead. Across a month of fixtures those bookings add up — around £4,000 a month back over the bar, and a team that stays serving the crowd rather than fighting to answer the phone at kick-off.
From the first 'are you showing the game?' to the last fight-night booking, Zavo answers your sports bar's phone the way a switched-on manager would — and never misses kick-off.
A sports bar lives on the fixtures, and the phone is how the crowd gets booked in. But in the hour before a big game the phone rings constantly while every member of staff is flat out behind the bar — so the group wanting a table for the final gives up and tries the venue across the road, and the constant 'which match are you showing?' calls tie up whoever does pick up. The biggest earners, the pay-per-view fight nights and cup-final group bookings, are exactly the ones most easily lost. A sports bar running Zavo takes virtually every call in around two seconds and recovers the fixture tables and group bookings one busy phone would otherwise drop on match day.
Plenty of match-day bookings are made when there's no one free to take them — days ahead while fans plan where to watch, or late at night after a fixture is announced. A standard answering service only jots down a message. Zavo works as a genuine out-of-hours answering service for your sports bar: it answers in your name, reserves the table for the right game, and has it confirmed and waiting for you, so a packed Saturday or a closed Monday never costs you the crowd for the next big fixture.
Zavo reads your booking system and reserves tables and booths for a specific match — near the big screen, in the fan zone, wherever a group wants to watch — offering only what you genuinely have, so a sell-out fixture fills cleanly without double-booking the best seats. It works as sports bar table booking software your customers never see: every reservation is confirmed by text, reminders go out before kick-off, and changes update in real time, so your prime screen-side tables are never quietly double-held or left empty for the final.
The single most common call to a sports bar is some version of 'are you showing the game?' — and answering it all day pulls staff off the bar. Trained on your fixture list, Zavo answers instantly and accurately: which match is on, which screen it's on, the kick-off time, and whether the sound will be on. It only ever says what you've configured, so it won't promise a fixture you're not showing. The questions that used to tie up your team become quick, correct answers — and often a table booking off the back of them.
The pay-per-view fight nights and cup finals are where a sports bar makes its season, and they're the calls most easily lost in a match-day rush. Zavo acts as lead capture for these big nights:
Instead of a half-heard shout across a noisy bar, every big-night enquiry is captured and routed to your manager to confirm — so the bookings that pack the place out land with you, not a rival venue.
Zavo plugs into the systems sports bars actually run — DesignMyNight, ResDiary, and OpenTable — so it always reserves against live availability and writes every fixture booking and deposit back cleanly. If you keep your fixtures and tables your own way, that's no problem: it can still capture each booking in a structured format and deliver it however suits your match-day setup. It sits within our wider hospitality range too, so a venue that also runs a kitchen or function space can use the broader AI host for hospitality across all of it.
You won't replace your phone system or install any hardware. Redirect your existing number to Zavo, connect your booking system, and brief it on your screens, your fixture list, your reserved areas, and your deposit rules for big games. From the first call it answers in your bar's voice — clear and quick over any amount of match-day noise — and you can listen back to conversations and refine its answers as the fixtures change each week. Most managers find the longest part is simply keeping the fixture list and rules up to date, which keeps the whole front of house sharper anyway.
A phone-answering service only records a message for you to chase up. Zavo does the job — reserves the table for the fixture, says what's on, and holds the prime seats on a deposit.
Books appointments, updates your CRM, sends emails, creates tickets, and works across the tools your business already uses.















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The host repeats only what you've configured — your line on age and ID, last entry, and house rules on big games — so the door never hears a promise you didn't make, and every call is logged with a transcript.
Deposits for sell-out fixtures run through a secure link rather than card numbers read out over a packed bar, so a prime table is held without your team handling sensitive details.
Books, reschedules, and confirms — and answers any question customers ask.
Picks up inbound leads, asks the right questions, and captures the details your sales team needs.
Triages issues, answers Tier-1 questions, and escalates the rest with full context.
Yes. Zavo connects to the systems sports bars use — DesignMyNight, ResDiary, and OpenTable — and reserves tables against your live availability, so it only ever offers what you genuinely have for a given fixture. Every reservation, deposit, and change writes back in real time, so your match-day layout stays accurate and the best screen-side tables are never double-booked. If you keep your fixtures and tables your own way, Zavo still captures each booking cleanly and sends it to your inbox or a shared sheet your team checks before the game. Tell us how you take match-day bookings now and we'll set it up around your setup, rather than asking a busy team to learn a new tool. The aim is to fit how your bar already runs on a big day.
Yes, and that's exactly what fans ring for. When a group calls, Zavo takes the date, the fixture, the numbers, and where they want to watch — screen-side, the fan zone, a particular booth — checks your live availability, and reserves the right table. It only offers what you genuinely have, confirms the booking by text, and drops it into your system instantly. For sell-out fixtures it can take a deposit by secure link so the table is genuinely held. The prime tables that used to be claimed over a noisy bar and forgotten are now real reservations tied to the right game. The match-day calls that rang out while your team served the crowd become a packed room for kick-off.
Yes — it's the most common call you get, and the one Zavo handles best. Trained on your fixture list, it answers instantly and accurately: which match is on, which screen it's showing on, the kick-off time, and whether the sound will be on. It only ever says what you've configured, so it won't promise a game you're not showing or get a kick-off wrong. Those constant 'are you showing the game?' calls that used to tie up a member of staff all afternoon are handled in seconds, freeing your team to keep serving. And because the caller gets a confident answer, the question often turns straight into a table booking for the fixture rather than a dropped call.
Yes — these are the calls Zavo is keenest to catch, because pay-per-view fight nights and cup finals are your biggest earners and the easiest to miss in a match-day rush. For a title fight or a final, it takes the group size, the fixture or bout, where they want to sit, and any food they want laid on, then routes the enquiry to your manager with everything attached so you can confirm. When you want a deposit to secure the group, it sends a secure link. Because it works at peak and after close, the group planning around a fixture late at night is captured rather than lost. Winning more of these big nights is, for most venues, the quickest payback.
Yes, and it protects your prime seats. The best screen-side tables for a derby or a final are worth too much to hold on a casual promise that flakes an hour before kick-off. Zavo takes a deposit through a secure link to hold the booking, so the table is reserved on a genuine commitment, and the terms are clear before the group arrives. That avoids awkward conversations at the door on a heaving match day and means your best seats are actually full for the biggest games. The result is that prime tables earn what they should, your layout fills with bookings that turn up, and you're not holding the best spot in the house for a group that never materialises.
Yes — what gets a manager's attention is entirely your call. It spots the calls that count — a large reserved-area booking, a sponsor's group, a corporate fixture night — and routes them to whoever you've named, with a short briefing on what was said. Routine table bookings and what's-on questions are handled or logged, so your team isn't pulled off the bar mid-match for a table for four. You decide the thresholds — what rings through there and then, what waits, and who picks up which type of group. A big group booking no longer waits in voicemail until someone checks after full time — your nominated contact is flagged in seconds and can call back while the group is still choosing where to watch.
Yes. Because the host only repeats what you've set up, it stays within your licence and your door rules. You tell it your line on age and ID checks, last entry on a big game, whether under-18s are welcome and until when, and anything else that matters at the door, and it says exactly that — never promising something the door can't honour. Anything needing real judgement is taken down and passed to you rather than guessed. Every call is logged with a transcript, so you have a clean record of what a caller was told, which helps if a group turns up expecting something different. The agent answers and books within the rules you set, not the decisions that are properly the door team's, so your venue is represented consistently.
Yes. Calls are encrypted on the wire and in storage, and access is gated, controlled, and logged, with the host only sharing what you've configured. Customer names, numbers, and booking details are handled to enterprise standards, never sold on or used to train third-party models. Where a deposit is taken for a big fixture, it runs through a secure link, so card details never pass over a packed match-day call or sit with your team. Each call leaves an audit trail, so meeting your data-protection duties and reviewing how a booking was handled is straightforward. If you have particular requirements about how long booking data is kept, we'll go over Zavo's retention settings with you beforehand, so you're comfortable from the first whistle.
That's the whole reason it exists. In the hour before a big game your phone rings hardest exactly when your team has least chance of answering it — so that's when bookings vanish. Zavo answers every one of those calls at once, with no queue and no hold music, reserving tables and capturing group enquiries while your staff stay serving the crowd. It carries on through the match and long after close, picking up the calls that land late at night when a fixture is announced and fans start planning. You don't roster anyone extra to cover it. The bigger the game and the busier the bar, the more calls a single phone would have dropped — and the more Zavo quietly keeps for you.
Yes. If you run more than one site, Zavo answers for each with its own fixtures, screens, tables, and door rules, while giving you a single view across them. A caller reaches a host that knows that venue's fixture list and availability, not a generic centre that can't say which screen a match is on. Every site gets its own hours, its own contacts for escalation, and its own deposit policy. Reporting rolls up so you can compare call volumes, fixtures booked, and fight-night groups captured venue by venue, and see where the phone is costing trade. Whether you run one big-screen bar or a small group, every caller is answered consistently and their booking lands with the right team — without separate answering arrangements for each.
It works on two fronts that reinforce one another. First, the dropped calls stop: the fixture tables, fight-night groups, and what's-on enquiries that used to ring out on match day or after close now get answered and booked, so more of the crowd you already draw actually books. Second, deposits and reminders mean the big-game tables you take actually arrive, so your real revenue rises even before your enquiries do. Most sports bars see more fixtures fully booked and more group nights captured within the first few weeks, simply because nothing is being dropped. We'd rather your own takings decided: Zavo tracks every call, booking, deposit, and lead across a month of fixtures, so what it adds is there beside what you pay.
No. It says nothing you haven't configured it to say. Zavo works from the fixture list and details you give it, so it won't promise a match you're not showing, get a kick-off wrong, or reserve a table you don't have. Anything outside what it knows is taken down and passed to you rather than guessed, which matters most around fixtures and the door. You can listen back to any call, see exactly what was said, and refine its answers whenever the schedule changes — adding the games you're showing this week and the questions fans actually ask. The everyday enquiries get fast, accurate replies in your bar's voice, and anything needing a manager's judgement still reaches a person, so your venue's reputation stays in safe hands.
Yes. The moment a table is reserved, Zavo sends a confirmation by text so the group has the details and your layout is current. It sends a reminder before kick-off, which cuts the no-shows that leave a prime screen-side table empty for the final. After a big fixture, it can follow up to thank the group and tee up their next match-day booking, so a one-off crowd becomes regulars. If a booking cancels late, it can flag it so you can re-let the table for the game. All of this runs automatically, so your bookings hold firmer and your team spends match day serving the crowd rather than ringing round to confirm tables before the whistle.
Most sports bars are up and running the same day and fully tuned within a few days. There's no equipment to buy and nothing to install. You route your existing number to Zavo, connect your booking system, and brief it on your screens, your fixture list, your reserved areas, and your deposit rules for big games. From the first call it answers in your bar's voice — clear over any match-day noise — and you can listen back to conversations and refine its answers as the fixtures change each week. Connecting it to your booking system is on us. Most managers find the main ongoing task is simply keeping the fixture list current, which keeps the whole front of house sharper anyway.
That's fine — plenty of sports bars do. Zavo integrates with the main booking platforms out of the box, yet it isn't reliant on one. If your fixtures and tables live in a system of your own or a board behind the bar, it can still take every booking and group enquiry, capture it as a clean, structured record, and route it to you however suits your match-day setup — linked where it can be, or sent to a shared inbox your team reviews before kick-off — so nothing is lost and you keep control. Where an older tool can't take a full integration, we'll build the nearest workable link as we onboard you. You're never forced to change how your bar runs to stop missing the calls that matter.