Why Reprai chose Zavo to power its new customer engagement product
Challenges
Reprai is building a new customer engagement product, and voice sits at the heart of how it works. Building that layer in-house — telephony, natural speech, multi-language understanding and the integrations behind it — would have meant months of engineering before a single customer conversation could ship.
Solution
Reprai chose to work with Zavo. They're building their new product on Zavo's voice AI, embedding agents that speak to customers naturally, understand what they need, and connect to the systems the product orchestrates — so the team can focus on the product itself instead of reinventing the voice stack.
Results
With Zavo handling the conversations, Reprai's new customer engagement product has a production-grade voice layer from day one — letting the team move faster and put their energy into what makes the product theirs.
We're building our new customer engagement product on Zavo. Their voice AI gave us a production-grade conversation layer out of the box, so we could focus on the product instead of building telephony and speech from scratch.