Voice AI for service businesses

Your front desk,always booking.

Your AI receptionist answers every call, books appointments, and answers pricing questions — 24/7.

Customise your own AI agent. (Free!)

By pressing the button above, I agree to receive a call & SMS from Zavo.

Trusted by 2,500+ businesses Trustpilot rating: 4.5 out of 5
A stylist working with a client in a salon
Keithston Medical ClinicZinsser Plastic SurgeryHMS Plastic SurgeryOnly Hair ClinicRiverside MedicalSouth Shields LocksmithsANJ Tax AdvisorsEconoBankSafeGuardTradeCloudDexign

Everything a booking linegets wrong, Zavo fixes.

The gaps that quietly cost you clients and empty your calendar — and how Zavo closes each one.

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Without Zavo:

The phone rings mid-appointment
Bookings lost to voicemail
After-hours booking calls go unanswered
Pricing questions eat your team's time
Staff pulled away from the client

What missed calls cost your business

Every unanswered ring is a client booking with the salon or service down the road. Voicemails pile up after close and at weekends, exactly when clients finally have time to call, while your team keeps getting pulled away from the client in front of them.

With Zavo:

Every call answered in seconds
Appointments booked into your calendar
Takes bookings 24/7
Prices, services & hours answered instantly
Your team stays with the client

What changes with Zavo

Every call is answered in seconds, around the clock. Zavo books, reschedules, and cancels straight into your live calendar, answers pricing and service questions instantly, and sends the confirmations and reminders that cut no-shows — so nothing slips through.

Meet Zavo, your business's
new team member that knows
every service and works 24/7

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Zavo learns your business information instantly.

How Zavo learns your business

Point Zavo at your website or upload PDFs, menus, price lists, and manuals — it reads everything and builds your agent's knowledge base in minutes. Your agent answers callers with your real information, and when something changes, Zavo re-learns it automatically.

Answers all calls 24/7, day and night

Always on, never overwhelmed

Zavo answers instantly at any hour — evenings, weekends, and holidays included. When a caller needs a human, it forwards the call to the right person with a summary, so you only step in when it matters.

Only answers based on what it knows

Grounded in your business

Zavo answers only from the information you've approved — your website, documents, and FAQs. If something isn't covered, it takes a message and checks with your team instead of guessing.

Works With The Tools You Already Use

Books appointments, updates customer records, and keeps everything in sync automatically.

+1000 integrations

Works inside your tools

Zavo connects to your calendar, CRM, and booking systems — creating appointments, updating customer records, and logging every call automatically, just like a trained team member would.

Turn every callinto a booking.

Your AI receptionist handles the calls that fill your day — answering, booking, recognising regulars, and knowing when to hand a call straight to your team.

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Live callAnswering
Inbound call
+44 7421 891 304
0:02
Answered by Zavo
Picked up in 2 seconds

Answers every call

Picks up instantly, 24/7 — even mid-appointment, after close, and on your busiest Saturday. Every client reaches a warm, helpful voice instead of voicemail.

Saturday · appointmentsBooked
10:0011:301:002:304:005:30
Cut & colour · 2:30pm
Added to your calendar

Books & manages appointments

Books, reschedules, and cancels straight into your calendar, reading live availability so it only ever offers slots you can actually take.

SM
Sarah Mitchell
Last seen 5 weeks ago
Recognised
StatusRegular · 18 visits
UsualCut & colour
StylistMia

Recognises returning clients

Knows your regulars — their usual service, preferred stylist, and history — so every booking feels personal from the first hello.

Knows your prices
Cut & blow-dry · £45Answered
Full colour · £90Answered
Highlights · from £120Answered

Answers pricing & service questions

Trained on your services, prices, hours, and policies — so the repeat questions get accurate answers without pulling you off the floor.

Enquiry
“How much for a deep clean, 3-bed?”
Quoted & routed
“Around £140” · sent to Jake
Sent

Quotes jobs & routes the right calls

Gives ballpark quotes for home and mobile services, captures the details, and routes complex jobs straight to the right person on your team.

Client follow-up
Confirmation sentDone
Reminder scheduledDone
Rebooking invite sentDone

Confirms & rebooks clients

Sends confirmations and reminders to cut no-shows, and follows up after the visit to invite the next booking — exactly to your requirements.

How Zavo AIhelps your business.

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Relieves your team

Fills your calendar

Always available

No waiting on hold

Higher client satisfaction

Every call saved & transcribed

Fewer no-shows

Never miss a booking

Higher client satisfaction

Every call saved & transcribed

Fewer no-shows

Never miss a booking

Relieves your team

Fills your calendar

Always available

No waiting on hold

See why we are the
market leader in voice AI

Rated Excellent on Trustpilot

4.5 trusted by 2,500+ businesses

“We used to miss calls when we were out on jobs. Since switching to Zavo, every customer gets an answer straight away and we've picked up work we would've otherwise missed.”

Daniel Brooks

“Most of our enquiries come by phone. If we're busy on-site, calls get missed. Zavo handles them for us and the extra jobs easily cover the monthly cost.”

Marcus Williams

“Patients often call outside normal hours. Zavo books appointments, answers common questions and makes sure we're not losing enquiries overnight.”

David Turner

“January is always chaotic for us. Zavo helped us manage incoming calls without hiring another receptionist and clients have responded really well to it.”

Arjun Patel

“We were constantly missing calls while treating clients. Zavo now answers every enquiry, books consultations and gives us one less thing to worry about.”

Sarah Mitchell

“I was sceptical at first, but customers genuinely thought they were speaking to someone from the office. It's now answering calls we would've lost before.”

Tom Richardson

“January is always chaotic for us. Zavo helped us manage incoming calls without hiring another receptionist and clients have responded really well to it.”

Arjun Patel

“We were constantly missing calls while treating clients. Zavo now answers every enquiry, books consultations and gives us one less thing to worry about.”

Sarah Mitchell

“I was sceptical at first, but customers genuinely thought they were speaking to someone from the office. It's now answering calls we would've lost before.”

Tom Richardson

“We used to miss calls when we were out on jobs. Since switching to Zavo, every customer gets an answer straight away and we've picked up work we would've otherwise missed.”

Daniel Brooks

“Most of our enquiries come by phone. If we're busy on-site, calls get missed. Zavo handles them for us and the extra jobs easily cover the monthly cost.”

Marcus Williams

“Patients often call outside normal hours. Zavo books appointments, answers common questions and makes sure we're not losing enquiries overnight.”

David Turner

AI receptionist vsa traditional answering service.

A call-answering service takes a message. Zavo does the job — books the appointment, answers the pricing question, and updates your calendar.

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Answering service
Zavo AI
Answers every call 24/7
Sometimes
Books appointments into your calendar
Reads your live availability
Handles reschedules & cancellations
Answers pricing & service questions
Scripted
Sends confirmations & reminders
Routes complex jobs to your team
Takes a message
Cost per month
Per-call fees
Flat rate

Integrates with your booking systemand all other business tools.

Books appointments, updates your calendar, sends confirmations, and works across the tools your business already uses.

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Your booking system

We integrate with your scheduling and booking software, so your AI receptionist has everything ready to go.

+1000 integrations

Use an in-house or niche booking system? We'll build the integration for you.

Google Calendar logo
Slack logo
HubSpot logo
Calendly logo
QuickBooks logo
Notion logo
Salesforce logo
Outlook logo
Airtable logo
Zoom logo
Pipedrive logo
Gmail logo
Xero logo
Zapier logo
Intercom logo
Dropbox logo
Google Drive logo
n8n logo
Security & payments

Secure with every booking,payments and client data protected.

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Secure deposits & card-on-file

When you take a deposit or card to protect against no-shows, it's handled to PCI DSS standards — never stored in the clear.

PCI DSSTokenised paymentsSOC 2 Type IIEncrypted calls

Client data, protected

Conversations are encrypted and access-controlled, and the agent only ever shares what you've configured it to.

Encrypted at restGDPRAccess controlsNo data resale

Trusted with sensitive customer data — every call, every record.

  • ComplianceEU AI Act readiness
  • OriginMade in the UK
  • Data protectionEU data protection

Set up in minutes. No technical knowledge needed.

Create your AI receptionist, connect your tools, and start answering calls today.

Get started now

Create your AI agent

Pick a voice, language, and welcome message. Grab a Zavo number or forward your existing line.

Connect your tools

Plug into the tools you already use — calendar, CRM, email, and 1000+ more apps.

AI takes your calls

Zavo answers every call and uses your tools like a person — updates the CRM, sends emails, books meetings.

Frequently asked questions, answered honestly.

Can it book straight into our scheduling software?

Yes — it connects to your booking or scheduling system and writes appointments in directly, reading live availability so it only ever offers slots you can actually take. No double-bookings, no manual entry.

Can it handle reschedules and cancellations too?

Absolutely. Clients can move or cancel an appointment and the agent updates your calendar in real time, then confirms the change with them — nothing for your team to re-enter.

Can it answer questions about our prices and services?

Yes. Point it at your service menu, prices, hours, and policies, and it answers clients accurately — and only ever tells them what you've told it to say.

Can it quote jobs for mobile and home services?

It can give ballpark quotes based on the rules you set, capture the job details, and route anything complex straight to the right person — so you stop losing leads to voicemail while you're on site.

Will it actually reduce no-shows?

It sends confirmations and reminders automatically by SMS or email, and can take a deposit or card to hold the slot. Most businesses see a clear drop in no-shows within the first few weeks.

Does it work after hours and during appointments?

Always — 24/7, including nights, weekends, and the middle of a service. The calls that used to hit voicemail get answered and booked, so you never lose a client.

The easiest way to automate your phone line.

Customise your own AI agent. (Free!)

By pressing the button above, I agree to receive a call & SMS from Zavo.